ck044's Privacy Policy

1. Introduction

ck044 ("we", "us", or "the platform") places the highest importance on your privacy. This privacy policy explains how we collect your personal information, the purposes for which we use it, and how securely we store it.

When you use ck044's website, app, or any of our services, you are considered to have accepted the terms of this privacy policy. We therefore ask that you read this policy carefully. If you disagree with anything, please contact us or stop using the platform.

This policy applies only to ck044's own services. We are not responsible for the privacy practices of any third-party websites or services.

2. What Information We Collect

When you register with ck044, carry out transactions, or contact us, we may collect the following information:

2.1 Information You Provide Directly

• Name, date of birth, and national ID or passport number (for age verification)
• Email address, mobile number, and permanent address
• bKash, Nagad, Rocket, or Upay account number (for deposits and withdrawals)
• Login credentials created by the user (username and password)
• Any information you provide via support chat or email

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Your gaming activity on the platform and session duration
• Transaction history and betting activity
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Information from identity verification services (KYC verification)
• Transaction confirmation information from payment processors
• Information from fraud prevention and risk analysis organisations

3. How We Use Your Information

Collected information is used only for lawful and specific purposes. ck044 may process your information for the following reasons:

4. Information Sharing and Disclosure

We never sell or rent your personal information to third parties. However, in certain circumstances we may share your information with the following parties:

4.1 Service Providers

Limited information is shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay), KYC verification, and technology services. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Requirements

We may be required to disclose information under court orders, lawful requests from investigative authorities, or applicable legal obligations. In such cases we will always disclose only the minimum information necessary.

4.3 Business Transfers

If ck044's ownership or business structure changes in the future, user information may be transferred. In that event you will be notified in advance and equivalent protections under this privacy policy will be maintained.

4.4 With Your Consent

For any purpose not listed above, we will obtain your explicit consent before sharing your information.

5. Cookies and Tracking Technologies

ck044 uses cookies and similar technologies to improve your browsing experience, remember your preferences, and ensure the platform functions correctly.

5.1 Types of Cookies

• Essential Cookies: Strictly necessary to maintain your login state and ensure security.
• Functional Cookies: Store your language preference and other personalisation settings.
• Analytics Cookies: Help us understand which pages are visited most — this information is collected without any identifying details.
• Marketing Cookies: Used to show relevant offers based on your interests.

5.2 Cookie Controls

You can disable non-essential cookies at any time by changing your browser settings. Please note that disabling essential cookies may prevent some platform features from working.

6. Data Storage and Security

ck044 applies industry-standard security measures to protect your information. Our security framework includes:

• All data transfers are secured through SSL (Secure Socket Layer) encryption.
• Sensitive data such as passwords are stored using strong hashing algorithms.
• Two-factor authentication (2FA) is in place to prevent unauthorised access to accounts.
• Our servers are located in secure data centres and undergo regular security audits.
• Internally, only authorised staff can access your information, and they are bound by strict confidentiality agreements.

6.1 Data Retention Period

We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, we may retain certain information for a set period for legal obligations, dispute resolution, and security verification purposes. This period generally does not exceed 5 years.

7. Your Rights

Every user registered with ck044 has the following rights regarding their personal information:

7.1 Right to Access

You may request at any time to know what information we hold about you. We will provide you with a summary within the specified timeframe.

7.2 Right to Rectification

If any information we hold about you is incorrect, you may request a correction. We will update the information to the correct details after verification.

7.3 Right to Erasure

In certain circumstances you may request that your information be deleted ("right to be forgotten"). However, this request may not be fully fulfilled where legal obligations or ongoing disputes apply.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. If we have a legitimate reason to continue processing even after your objection, we may do so.

7.5 Right to Data Portability

You may request that your data be provided in a standard machine-readable format so that it can be transferred to another service if needed.

To exercise these rights or to find out more, contact us at: [email protected]

8. Protection of Minors' Information

ck044 is an adult gaming platform and is strictly prohibited for anyone under the age of 21. We do not knowingly collect information from any minor.

Age verification is mandatory at the time of registration. If we become aware that a minor is using our platform, that account will be suspended immediately and the associated information will be deleted.

If you believe a minor is using our services, please inform us.

9. Third-Party Services and Game Providers

ck044 features services from Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, and other game providers. These providers operate games from their own servers and have their own privacy policies.

During gameplay, certain technical information (such as gaming history and bet amounts) may be shared with these providers, as it is necessary to ensure fair play. However, personal identifying information is not shared.

During payment processing, transactions are completed within the technical environments of bKash, Nagad, Rocket, and Upay. These platforms have their own privacy policies, for which ck044 is not responsible.

10. Changes to the Privacy Policy

ck044 may update this privacy policy from time to time. If significant changes are made, we will notify you in the following ways:

• By displaying a clear notice after you log in to the platform.
• By sending a notification to your registered email address.
• By updating the "Last Updated" date at the top of this page.

Continued use of the platform after any changes will be considered acceptance of the new policy. We therefore recommend visiting this page periodically.

11. Contact and Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our data protection team will review your request and respond within a maximum of 30 business days.

We take all privacy-related complaints seriously. If you are not satisfied with how your complaint has been resolved, you may raise the matter with the relevant authority.